Media

Media

Digital, Broadcast, Print

Don't Imagine The Future. . . Build It!

Boundaries between media, network and content providers are erroding.  The industry is transforming to meet increased demand for online content across every device. Widespread availability of content, channels and high-speed delivery present a challenge.

To keep pace with this ever changing industry, axsysTek offers solutions to modernize legacy systems so organizations can enhance processes allowing sales, marketing and service teams to provide a seamless and personalized customer experience.

Media
Disruption
Media<br>Disruption
Media<br>Disruption

What We Do 

The current media landscape is evolving. . . rapidly. Audiences are splintering, business models are evolving and program packages are increasing. Non-traditional media organizations are entering the competiton and writing new rules. Media companies must focus on new revenue streams, more efficient service delivery and customer satisfaction to be best positioned for growth.

Customers are free to choose their media content provider as well as how that content is delivered. Providers that can anticipate customer needs can drive more loyalty. This requires the right processes and technologies that provides the capability to transform potentially routine interactions into meaningful and memorable customer engagements.

axsysTek cloud solutions integrated with backend Legacy and ERP systems allow organizations to analyze and influence customer buying decisions by determining preferences and behaviors captured from interaction data.

How We Help 

In the rapidly changing digital media space, consumers want content on-demand on any device. This requires media organizations to meet business demands for new technology across the organization so they can improve the customer experience. 

Media providers will need integration platforms that facilitate data exchange between order, billing service and other systems without disrupting data quality. Sophisticated analytics tools and business processes will be required that provides the capability to predict equipment service needs before the equipment fails.

axsysTek works with organizations to understand their business needs to properly tailor solutions to achieve definable business goals. We develop solutions using modern, flexible, and scalable platforms and services including:

  • Data Integration
  • Process Improvement
  • Business Transformation
  • Reporting & Analytics
  • Customer Initiated Services
  • Customer Personalization
  • Remote Service Management
  • Digital Production Services 

Case Study: Global Media Provider

Broadcast Contract Management

axsysTek worked with a global media production and distribution organization to develop a broadcast contract management solution.

Business Challenge 

Provider of television, radio and online content maintained a substantial number of contracts. However, the maintaintenance and storage of those agreements was handled within a manual process which would impact contract updates and alignment with programming schedules.

Solution 

Design a flexible, efficient, and reliable online tool using Salesforce.com to manage broadcast contracts for the Provider. The solution creates and stores standardized contract language and templates and manages contract documents.

Benefit 

Solution improves and automates the contract management and workflow process.Contracts can be aligned with Accounts, Contacts and related programming. The solution helps centralize access and storage of essential contract information, while also actively tracking related program inventory.

About axsysTek

axsysTek is a world class IT and Digital Media company creating solutions for industry, government and non-profits across IT, sales, marketing, media, finance, and operation areas.

We create innovative solutions that improve customer engagement and streamline employee productivity.

Washington, DC HQ

  • 1717 K Street NW 
    9th Floor - Suite 900 
    Washington, DC 20006
  • +1 202 243 7830‬ 
    [email protected]