Skip to main content

eCommerce

eCommerce

Commerce Beyond The Sale

Customer expectations and behaviors are driving change for organizations engaged in eCommercce requiring innovation to stay relevant, competitive and be able to face challenges from customers who want every aspect of their shopping experience met.

Organizations needing eCommerce capability choose axsysTek to address eCommerce challenges and opportunities. We help identify each eCommerce customer, discover the products and services they are buying, leaving and may want next.

Profiler

eCommerce today requires you go beyond personalization and behavior to consider customer health and interest. Profiler solutions help analyze customer activity across digital touchpoints using:

  • Profile Data Integration
  • Profile Management
  • Customer Profile Analysis
  • Account Management
  • eCommerce Account Maps
  • Registration Management

inCatalog

eCommerce teams must create shopping experiences easy to use and purchase or customers are gone. inCatalog data architectures help product teams fuel customer buying experiences through:

  • Catalog Conversion
  • Data Intelligence
  • Catalog Integration
  • Digital Catalog Design
  • Product Data Management
  • Price Book Management

eShop

eCommerce faces change, complexity and high customer expectation. Organizations not taking control fall behind. eShop solutions help solve eCommerce challenges including:

  • eShop Integrations
  • UI / UX Design
  • eShop Development
  • Customer Service Planning
  • Payment / Tax Gateways
  • eShop Analytics / Reporting

Tek Info - eCommerce

Occurs when a customer put some products in the shopping cart, but either fails to go through the checkout process or cancels the order during the checkout. Cart abandonment rate refers to the ratio of shoppers who add items to their cart but abandon the web page before check out.  

Statistics show average online shopping cart abandonment rate is over 69% with high abandonment rates for mobile shoppers and buyers who encounter shipping costs. Simplifying return and refund policies, streamlining account creation and modernizing checkout processes can mitagate cart abandonment issues.

Retail strategy where brands don’t directly manage and distribute product inventories. Instead, organization sends product number, delivery address, and order data to a third-party supplier who fulfils order on their behalf. With dropshipping, the retailer neither maintains inventory or the associated physical infrastructure.

Although this eCommerce method results in a lack of physical inventory and any internal product quality reviews before shipment. This retail model supports low startup, inventory and order fulfillment costs. However, this retail model can be highly competitive, with no control over inventory, reliance on third-party suppliers and low-profit margins.

Headless eCommerce is a separation of the front end and back end of an ecommerce application. This architecture offers brands freedom of expression to build whatever and however they want.

Most importantly, it enables brands to enrich the customer experience through tools that develop customer experiences, scalability and increased personalization features with the ability to make storefront changes as needed and reduced time-to-market for UI/UX updates.

About axsysTek

axsysTek is a world class IT and Digital Media company creating solutions for industry, government and non-profits across IT, sales, marketing, media, finance, and operation areas.

We create innovative solutions that improve customer engagement and streamline employee productivity.

Washington, DC HQ

  • 1717 K Street NW 
    9th Floor - Suite 900 
    Washington, DC 20006
  • +1 202 243 7830‬ 
    [email protected]